About this Policy
Minimum Requirements for Users
Our websites and Software-as-a-Service product(s) are intended to be used only by persons of legal majority age. No use by children or persons under 18 years of age is allowed. If we become aware that a person under the age of majority is using our Software-as-a-Service product(s), we will take all reasonable steps to revoke access and safely delete any personal data that may have been entered by that person.
Data: all of the various forms of information collected by us as described in this policy.
Content: anything that you enter into, upload, submit, post, transmit, store or otherwise input into our website(s) or software-as-a-service product(s).
Personal data: all of the information that can be used to identify you or your organization. Examples of this include your name, contact information and any other data defined as “personal” under REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Software-as-a-service product(s): software that we host on servers owned or controlled by us. All of these product(s) display a link to this policy in the footer of all screens.
Website(s): any public website(s) we maintain, own or control. All of these website(s) will also have a link to this policy. If there is a link to another policy on that website(s), then the linked policy will supersede this one.
Data you provide to us
We collect and process the following data:
We collect information about you and your organization needed to set up account(s) on our software-as-a-service product(s). This can and usually does include:
- Information about your name(s), your organisation’s name(s)
- Contact details, including user names, email addresses, physical addresses, billing addresses, telephone numbers and instant messaging contacts, job titles
- Financial information, such as payment service provider account numbers, bank details, PayPal account details, credit card details or information about other forms of payment
- Any other or optional information you choose to fill out in your profile
Depending on your company or organisation’s specifics, you may provide this information to us yourself, or it may be provided by someone else in your organisation when your account is set up. We have no control over who in your organisation provides us with this data, when your organisation enters into an agreement with us to use (purchase or subscribe to) our software-as-a-service product(s).
If you did not provide us with your data yourself, but that data was provided to us by your organisation, you’ll need to work through internal processes at your organisation to have this data removed from our systems.
If you provide us with any data about another natural person or legal entity, you must be sure that you have a legitimate business purpose and legal authority to provide us with that data.
We use the word “content” to mean anything you yourself enter into or upload into or generate in our Software-as-a-Service product(s). If you so choose, this content may contain personal data about yourself or your partners or your customers or third parties. You yourself are responsible for making sure that you have a legitimate business purpose and legal basis for processing that data. We take no responsibility for any content that you generate or enter or upload into our Software-as-a-Service product(s).
We do not collect analytics data from your use of our Software-as-a-Service Products. However, analytics data about the use of our public websites are collected and we use Google Analytics. You can review Google’s Privacy and other policies on their website and you can also find information about how to opt-out of Google Analytics on their website, too.
Just like any other Software-as-a-Service provider or webmaster, we collect certain types of data to make sure that our websites and product(s) are working properly and are being accessed in a legitimate and legal manner. This data could include things like:
- The IP addresses our website(s) and product(s) are accessed from;
- Information about the type and version of web browser you are using;
- Technical information like the type of operating system, device (including associated ID numbers and configuration information, if applicable), your local language and country locale settings, a list of URLs that you accessed;
- Usernames and passwords that you enter, search criteria that you enter in our website(s) and product(s);
- Usage data, for example, about how much server resources are associated with a particular user session, to allow us to better tune our servers and associated resources;
- Error messages and warnings may include some elements of your Content.
Data collected from third parties
We use the data we collect (including personal data as needed) for these reasons:
- Processing your subscriptions and purchases of our Software-as-a-Service product(s) and handling related financial and billing processes;
- Operating, maintaining and improving our website(s) and Software-as-a-Service product(s);
- Processing and granting your requests for access to our website(s) and Software-as-a-Service product(s) and allowing you to use them, enter, upload, and generate your Content;
- Sending and receiving messages needed for the operation of our website(s) and Software-as-a-Service product(s), including things like notifying you about changes in your account(s) or security matters;
With your specific consent: sending promotional messages about new or improved services;
- Detection, prevention, investigation and remediation of security threats, fraud or other illegal activities; and
- For other reasons for which we ask your specific consent.
Data disclosure and sharing
We do not share your personal data or any of your content with third parties, nor do we sell that data or content to anyone.
Law enforcement requests and related things to protect you and us
In the course of actions by or an investigation by a competent legal authority, where we believe that data disclosure (including Personal Data) is needed to comply with laws or requests by a competent government authority, or to protect the security and integrity of our product(s), or to protect our customers and us from harm, we will disclose data as legally permissible.
Our Partners and Service Providers
Data Sharing with your consent
We may share and transfer your personal data and content with others for any other purpose that you give your specific consent to on a case-by-case basis.
Changes of Ownership
Should our business or a specific website or specific Software-as-a-Service product be sold to another party or ownership of that website or product is transferred to another party for any other reason, we will inform you of that change in writing and about your choices regarding your content and personal data in that situation.
Data Security and Geolocation
Cross Border Transfers
We host our data with service providers solely within the European Union. All servers on which your personal data and content is stored are kept secure both by us and those service providers. If you are accessing our website(s) or Software-as-a-Service product(s) from within the European Union, no data is transferred outside of the EU. If you are accessing our website(s) or product(s) from outside the EU, the data you view, enter, upload, generate or otherwise access will be transferred from your location to the European Union and from the European Union to your location. You are responsible for obeying any local laws and regulations relating to cross-border data transfer, if applicable.
We take all reasonable steps to make sure that our systems and your data and content is safe, but no systems are 100% safe from hacking.
You may have specific obligations to your partners and customers and third parties in terms of the specific security measures taken to protect their data, which may form part of your Content in our Software-as-a-Service products. We are not responsible nor guarantee that the security measures taken to protect your Content will meet the requirements placed upon you by any other party.
In the event of a data breach, we will inform you in writing in accordance with the provisions of European Union and local laws.
All data transfers over the internet between the device you use to access our website(s) or Software-as-a-Service product(s) are encrypted using SSL (HTTPS).
We retain data and content entered into our Software-as-a-Service product(s) for as long as you have an active subscription and as needed to comply with our legal obligations. Encrypted backup data may be maintained for a period of 90 days after termination of your account.
If you’ve subscribed to receive mailings or newsletters from us via our website(s), you can choose to opt out by simply clicking the UNSUBSCRIBE link within those emails. You will be unsubscribed right away or maximum within 2 business days from the day we receive your request.
If you’ve entered personal data or Content into or Software-as-a-Service products, you may access, edit, or remove that personal data in your account profile. If you wish to completely delete your data, you may contact us at the email indicated in our Terms and Conditions for Software-as-a-Service product(s) and we will respond to your request within 20 days.
If your account is managed by your organisation or your employer, you must contact them regarding the removal of your account and associated personal data and content.
Address queries to:
VORAS Consulting Ltd.
Juozo Balcikonio 9
LT08247 Vilnius, Lithuania
LT: +370 5 2071 002
UK: +44 20 3582 4068
USA: +1 312 205 6431